Architect-turned-Product Designer with 4+ years of experience crafting intuitive, scalable digital products across diverse domains. Rooted in spatial thinking and storytelling, I’m driven by a passion to seamlessly bridge the physical and digital worlds through thoughtful design.
Currently a  Senior Product Designer @Freshworks  building powerful, self-serve AI Agents that transform how businesses automate and scale conversations.
A no-code platform that helps businesses build intelligent AI agents to automate customer conversations. It allows teams to configure custom actions, define logic-based workflows, and organize them into conversational scenarios. With built-in knowledge management and draft previews, the platform ensures bots can respond accurately and adapt to changing needs.
View ProjectRedesigned the dashboard for a customer service platform used by agents, supervisors, and admins. The goal was to improve usability across roles by creating a modular layout with customizable widgets and role-specific views. The new design ensures easy navigation, streamlined workflows, and better visibility into day-to-day tasks.
View ProjectThe goal was to improve usability across roles by creating a modular layout with customizable widgets and role-specific views. The new design ensures easy navigation, streamlined workflows, and better visibility into day-to-day tasks.
View ProjectThe admin panel is the product's core and provides dev-free access to the application. From this panel, the whole app may be managed. It is also designed to help with user-related functions, from providing insight into user behaviour to tracking transactions.Â
View ProjectRe-designing the neo-bank app to create a fun, vibrant, and empowering experience for a growing community of financially independent women.The app offers a seamless journey across savings, credit, learning, and community features tailored to women’s financial needs.
View Project